|
| | | Sorcerer Mickey
Group: UnRegistered Users
Last Login: 4/27/2007 9:23:51 PM
Posts: 7,445, Visits: 4,692 |
| | Just something to think about - a recent study on complaints about different airlines - here's the scoop and the best in the survey are my favs! The worst are the ones I won't fly!!! This is a 2007 AP article - but I'm just showing you a few of the results: Southwest had the lowest number of complaints in 2006, 0.18 per 100,000 passengers. United and US Airways tied for the most, 1.36 per 100,000 passenger.
Hawaiian Airlines had the best on-time performance (93.8 percent) for 2006, followed by Frontier Airlines (80.7 percent) and Southwest (80.2 percent). Atlantic Southeast Airlines had the worst on-time performance (66 percent). On-time was defined as within 15 minutes of the scheduled arrival time. Canceled and diverted flights counted as late.
Last year, for every 1,000 passengers, 6.50 bags were lost, stolen or damaged, compared with 6.06 in 2005. Hawaiian had the best baggage handling performance; Atlantic Southeast the worst.
The study found an increase in the number of passengers bumped or denied boarding because of oversold flights - 1.01 denied boardings per 10,000 passengers last year, compared with 0.89 per 10,000 in 2005. JetBlue had the lowest rate of bumped passengers; Atlantic Southeast the highest. |
| |
|
|